Would you like to be part of The Academy?

We are looking to give someone the opportunity to start their career with FJ Chalke as a Customer Service Advisor Apprentice.

Customer Service Advisors deal directly with customers and act as a go-between for the customer and the Service Technicians. They will also look after the administrative and customer relations aspects of service department operations.

Duties may include:

• Interpreting customer concerns and liaising with the Service Technicians
• Booking in and scheduling vehicle services
• Responding to customer requests and liaising with them about any additional work that may be required
• Estimating time and costs associated with repairs
• Handling customer complaints

If you would like to be part of the FJ Chalke Academy then please email Kezia Fowler, Academy Manager:  kezia@fjchalkeacademy.co.uk.

The choice is yours, from marketing to management, sales to technical – no one can do everything, but everyone can do something at the FJ Chalke Academy!