FJ Chalke Group

Customer Service Advisor Apprentice

Would you like to be part of The Academy?

We are looking to give someone the opportunity to start their career with FJ Chalke as a Customer Service Advisor Apprentice.

Customer Service Advisors deal directly with customers and act as a go-between for the customer and the Service Technicians. They will also look after the administrative and customer relations aspects of service department operations.

Duties may include:

  • Interpreting customer concerns and liaising with the Service Technicians
  • Booking in and scheduling vehicle services
  • Responding to customer requests and liaising with them about any additional work that may be required
  • Estimating time and costs associated with repairs
  • Handling customer complaints


If you would like to be part of the FJ Chalke Academy then please email Kezia Fowler, Academy Manager:

The choice is yours, from marketing to management, sales to technical – no one can do everything, but everyone can do something at the FJ Chalke Academy!

Kezia Fowler
Kezia Fowler - Academy Manager